What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found

    Asked by merseyflight on February 23, 2017 at 10:45 AM



    I have been trying out a couple of forms and suddenly I am not able to preview any more - I just get the message "Form not found, this form is disabled" - which is not true.


    Can you please advise?

    Page URL:

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    JotForm Support

    Answered by Jan on February 23, 2017 at 01:23 PM

    Your account is currently suspended. Our phishing tool suspended your account automatically. Upon checking your forms, I didn't see any fields that violates our terms of use.

    I have now activated your account. Please do check our terms of use to avoid being suspended in the future.

    If you have any questions, please let us know. Thank you.