What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a copy of the form I had last year before your fed problems?

    Asked by artworkshops on June 16, 2012 at 03:49 PM

    I had been a coustomer of Jot Forms my account was Art Workshops By The Sea. in 2011 How do I fine the form I had before?

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    Answered by gori-mathew on June 16, 2012 at 04:29 PM

    Hi;

    Thanks for contacting us. Please try to login into your account using username and password used when opening this jotform account a year ago. Then you can check on your My Forms->All folder or Trash just incase it was deleted.

    You have mentioned about before we started fed problem, please lets know what you mean, give us some details please to further assist you.

    I have restored one form ( Customized Website Contact Form) from your account given above, would it be the one you are looking for?

    Lets know if this information was helpful to you.

     

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    JotForm Founder

    Answered by aytekin on June 16, 2012 at 04:33 PM

    By fed problem, if you mean the domain suspension, no that cannot be the reason. We did not lose any data because of the temporary domain suspension.

    If the form was deleted, it might be on the Trash folder. Please try looking at there.

     

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    Answered by artworkshops on June 16, 2012 at 09:02 PM
    Thanks for responding No this isn't the one this is one I started today,
    because I couldn't find the one I made last year. The good news is I did
    find it just now. Thanks. However, I can't change the font color I sent a
    tag in. When I go to the Font Color button I can't select another color.
    What's up with that? How do you get another color for the fonts?
    Paulette
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    JotForm Support

    Answered by abajan on June 16, 2012 at 09:28 PM

    Hi Paulette

    I've answered your question in the other thread.