How to reset account usage?

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    wylim
    Asked on February 23, 2017 at 10:48 PM

    I received an email on the exceeded usage, is there any way to reset the usage as I have edited the form to not allow upload of large files. 

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    John_Benson
    Answered on February 24, 2017 at 03:51 AM

    I checked your account and I can see that your upload file space reached the limit of 100 MB for Free account. You need to delete the submissions with attached files to clear the upload file space so you can use your account properly. Keep in mind that deleted submissions is not recoverable.  

    I checked your account, your form views and submissions in not yet over limit. You just need to clear your upload file space. 

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