The website automatically comes in Turkish language, how can I put it in normal English language ?

  • vangelispostel
    Asked on February 24, 2017 at 1:22 AM

    I feel stupid asking this question but I can't see any language changer on the website.

    Thanks,

  • Nik_C
    Replied on February 24, 2017 at 4:53 AM

    I assume that you're referring to JotForm website?

    You have a language drop-down field at the bottom of the page: 

    The website automatically comes in Turkish language, how can I put it in normal English language ? Image 1 Screenshot 20

    If you had something else in mind, please let us know.

    Thank you!

  • vangelispostel
    Replied on February 24, 2017 at 10:46 AM
    This is my web screen. No language choice. What can I do ?
    [cid:B1160029-9BBD-444D-A8F7-018B001685D8]
    ...
  • Nik_C
    Replied on February 24, 2017 at 12:01 PM

    I'm sorry, but we didn't receive your screenshot.

    Anyhow, please try this:

    1. Log out from JotForm,

    2. Go to this link: https://www.jotform.com/login

    3. You should see the language drop-down like in my image above,

    If the issue persists please let us know. 

    Thank you!

  • vangelispostel
    Replied on February 24, 2017 at 3:46 PM
    I did what you said. I saw the language selection and it changed in english, but after each log-in it automatically changes to Turkish and if you can see my screenshot this time you will see that after logging in I can’t change the language anymore. I tried to logout and login a few times but each time the same problem. Automatically changes to Turkish.
    [cid:01CDF3E2-77A8-426F-9CE4-8F8FADE2D555@home]
    ...
  • John_Benson
    Replied on February 24, 2017 at 5:07 PM

    Hi,

    Please try this workaround:

    1. Go to the Account Settings page. Here's the link: https://www.jotform.com/myaccount/settings

    2. Under the Settings tab, click the Edit or Pencil icon in the Language section.

    The website automatically comes in Turkish language, how can I put it in normal English language ? Image 1 Screenshot 30

    Here are the list of language available at the moment:

    The website automatically comes in Turkish language, how can I put it in normal English language ? Image 2 Screenshot 41

    Hope that helps. Let us know how it goes.

    Thank you.