What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel our subscription

    Asked by JillHenderdson on February 25, 2017 at 12:22 AM

    Hi, I would like to cancel our monthly subscription with immediate effect please Your JotForm Inc receipt [#2743-4445

    Can you please confirm

    Thank you 


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    JotForm Support

    Answered by ashwin_d on February 25, 2017 at 04:22 AM

    Hello Jill,

    Upon your request, I have cancelled your bronze monthly subscription plan. I have also processed the refund for you last subscription payment. Please allow 3-7 days for the amount to reflect in your account.

    Thank you!