What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google sheet integration is failing on my form

    Asked by shrey241 on February 26, 2017 at 06:36 AM

    I've recreated yet another integration, please make sure the integration works and syncs real time with the form.

    Thank you.

    My form url is https://www.jotform.com/shrey241/report-transaction

    and My google sheet url is https://docs.google.com/spreadsheet/ccc?key=1qPrHVliw2mC4duRmwn6WJYZQbf8J7utpPILqG64jyEk

     

    Page URL:
    https://www.jotform.com/shrey241/report-transaction

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    JotForm Support

    Answered by Kiran on February 26, 2017 at 10:42 AM

    I have checked your JotForm and see that there are 446 submissions on the form. However, I am unable to check the Spreadsheet due to the permissions issue. We believe that the new integration as mentioned on this post have synced all the submissions to the spreadsheet without any issue and further submissions too. I have sent a test submission to your form. Please check if you have received the submission in the Google spreadsheet.

    If you are still experiencing any issue, please let us know. We will be happy to assist.