What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by centralway on June 18, 2012 at 04:44 AM
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    JotForm Support

    Answered by NeilVicente on June 18, 2012 at 04:55 AM

    Your account is already on Premium. Kindly log out of JotForm then log back in to see the changes.

    If you're still having problems with your account, please do not hesitate to contact us soon.

    Thank you very much for availing our paid services!