My form submissions used to upload to Dropbox automatically. Now they don't

  • switzig
    Asked on February 27, 2017 at 12:37 PM

    I've been using a form for several years called Send to My Dropbox.  This year I modified to reflect 2017, and have noticed that when people are submitting grant applications, they are not being uploaded to Dropbox.  The form is called:  2017 Grants - Upload to Dropbox .

    I tried finding a setting that needed to be updated, but can't find any settings to modify.

    ALSO... I can't figure out why there is a "SUBMIT" button, and then below and to the left, is another 2 buttons, "Submit Transfer Now" and "Clear Form".  I think I understand the "Clear Form", but what is "Submit Transfer Now" ?

    Scott

     

  • Nik_C
    Replied on February 27, 2017 at 1:39 PM

    Hello Scott,

    I checked your form, I assume you're referring to this one: http://www.jotform.us/form/70244591886162 and I found out that the DropBox is not integrated:

    My form submissions used to upload to Dropbox automatically Screenshot 20

    Please check, integrate again and see if the issue persists.

    Thank you!