What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
V4 is our new version of Form Builder. It is not related to a type of subscription, so any account can switch to V4. And yes, all accounts were upgraded to V4, but you can switch between V3 and V4 anytime through your Settings page: https://www.jotform.com/myaccount/settings.
If you have any further questions please let us know.