- Yelena KnellerAsked on February 27, 2017 at 01:25 PM
- JotForm SupportJohn_BensonAnswered on February 27, 2017 at 02:46 PM
Our SalesForce integration can either discard a duplicate entry or update an existing one. There are 2 duplicate check options:
1. Always Update Existing Entry
2. Use SalesForce Duplicate Rules
You can choose your preferred way of checking for duplicates. Please check this user guide for more information: https://www.jotform.com/help/394-SalesForce-Duplicate-Checking
Here are the guides:
Hope that helps. If you have any questions, let us know. Thank you.