What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to show that an order has been processed?

    Asked by Melissa Csikari  on February 27, 2017 at 04:39 PM

    We are using the Jotform to accept requests from external clients. There are several people who can process these orders but, we haven't found a way to show to each other that the order has been processed. We used to use a color system and add a column (where the person who processed the order could initial) when we used to use Google forms but, that breaks the integration feature in Jotform and Google Sheets. Please help me find a viable solution.

     

    Many thanks, Melissa

  • Profile Image
    JotForm Support

    Answered by Chriistian on February 27, 2017 at 08:23 PM

    I believe your requirement can be achieved by adding a hidden textbox field in your order form. When an order is processed by someone, they can edit the submission from the submissions page and input their name into the hidden text field to indicate that they have processed the order. The integrated spreadsheet should automatically update with the edited data.

    Hidden fields are visible when editing on the submissions page. Here's a guide on How to Edit Submissions Made on Your Forms. They can also edit submissions via the edit link in the email notification.

    You can clone this demo form and try it out: https://form.jotform.com/70578189753976

    Regards.