What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Adding a Heading Image.

    Asked by ACST on February 27, 2017 at 07:00 PM

    Hi guys, 


    The last couple of days, i am not able to add a heading image to my forms.

    I have tried all possible browsers, cleared the cache, reset browser settings all to no avail.

    Whenever i click on the button to add an image, nothing happens.

    Any ideas?

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    JotForm Support

    Answered by Chriistian on February 28, 2017 at 12:23 AM


    I cloned one of your forms and tried to add a Header Image. I was able to add an image as you can see below:

    If adding the image using the upload file button doesn't work, can you please try to add an image url instead?


    I have already cleared your form's cache. Please check it on your end. 

    If issue still persists, do get us back.