What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to receive email notification

    Asked by bakulaparikh on February 28, 2017 at 02:34 AM

    unable to receive email notification|JotForm|http://testsite.co.in/woodbury/woodbury-bus/

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    JotForm Support

    Answered by ashwin_d on February 28, 2017 at 05:27 AM

    Hello bakulaparikh,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "Signup Form" has fields like "Email & Pass" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. I have deleted the password field and activated your account again. I would suggest you to please test your form again and get back to us if you do not receive submission emails.

    Kindly refrain from creating form with email/password, login/password or credit card details.

    Thank you!