Request cancelation and refund

Dear Jotform Team 

My jotform was renewed on on 12th Jan this year, JotForm Inc receipt [#2106-5071]

I am writing to request that the bronze subscription is cancelled for this year and request a refund. I wasn't aware that the subscription was on automatic renewal. I apologise for the delay in bringing this to your attention. I am expecting a baby very soon and was on maternity leave when I received the email. We will not need the subscription this year as we don't have any events this year, we will reactivate next year, when needed. 

I would be really grateful if you could refund me to the credit card used. 

Many thanks and kind regards

Henrietta 

Hello Henrietta,

Upon your request, I have gone ahead and cancelled your bronze yearly subscription plan. I have also processed prorated refund as well. Please allow 3-7 days for the amount to reflect in your account. 

Thank you!