What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    FEEDBACK BUTTON

    Asked by georgio1979 on December 28, 2010 at 07:26 PM

    i used before uservoice feedback and everything was ok!

    2day i use jotform feedback button, it's shows well BUT if i will click nothing happened. why?

    i use blogger blog

     

    thx

  • Profile Image
    JotForm Founder

    Answered by aytekin on December 30, 2010 at 06:37 AM

    Can you send us the URL of the page that has the feedback button? 

  • Profile Image

    Answered by georgio1979 on December 30, 2010 at 01:08 PM

    http://www.gr8deals.gr

    the button is on the left/center

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 01, 2011 at 11:41 PM

    The feedback button works fine for me. You seem to be using Google Chrome, so I opened the page in Chrome. The button worked and the form showed up fine. 

  • Profile Image

    Answered by georgio1979 on January 02, 2011 at 02:48 AM

    sometimes opened in my pc , sometimes not!!! anyway

  • Profile Image

    Answered by Adminrent on January 02, 2011 at 05:54 AM

    Hi, 

    Is there a way to insert the feedback button in a Joomla1.5 site? 

     

    Txs

    Edwin

  • Profile Image
    JotForm Support

    Answered by seyhuns on January 03, 2011 at 07:36 AM

    Hello,

    You can follow the link for adding feedback button to Joomla site. Thank you.

    http://www.jotform.com/help/65-Adding-Feedback-button-to-Joomla-1-5

  • Profile Image

    Answered by georgio1979 on January 03, 2011 at 04:43 PM

    i use blogger!

  • Profile Image
    JotForm Support

    Answered by seyhuns on January 03, 2011 at 04:47 PM

    Sorry for only answering to Edwin and forgetting you =)

    Here is the link for adding feedback to Blogger: http://www.jotform.com/help/66-Adding-Feedback-button-to-Blogger

  • Profile Image

    Answered by georgio1979 on January 04, 2011 at 08:01 PM

    I RECEIVE THIS ERROR:

     

    Current DOCTYPE is not compatible.

    Please see this link for more detail.

     

  • Profile Image
    JotForm Support

    Answered by seyhuns on January 05, 2011 at 01:34 AM
    Hello,

    You must use this line as the first line of your HTML document.

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
    "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

  • Profile Image

    Answered by georgio1979 on January 05, 2011 at 04:24 AM

    ok thx

     

  • Profile Image
    JotForm Support

    Answered by seyhuns on January 05, 2011 at 04:26 AM

    =( Sorry for the problem. Can you send the link of your blog?

  • Profile Image

    Answered by georgio1979 on January 05, 2011 at 04:40 AM

    i make it! but i have the starter problem. At my computer if i clicked at the feedback button, not working. why that? i have downloaded the last flash.

     

    http://simantikes-prosfores.blogspot.com

    http://www.gr8deals.gr

     

    thx

  • Profile Image
    JotForm Support

    Answered by seyhuns on January 05, 2011 at 07:20 AM

    I have released a few bug fixed and tested. It seems to work. Can you try it again please?

  • Profile Image

    Answered by georgio1979 on January 05, 2011 at 04:32 PM

    hello,

    i have 3 browsers (opera, chrome, explorer). This script don't open at google chrome. The other 2 are ok.

  • Profile Image
    JotForm Support

    Answered by seyhuns on January 06, 2011 at 04:17 AM

    I use Google Chrome version 8.0.552.224 at Windows 7 and it works  perfect. Can you give the version of your Chrome?

    Thank you.

  • Profile Image

    Answered by georgio1979 on January 06, 2011 at 10:12 AM

    exactly the same.... 8.0.552.224 at windows 7 :( i don't know what happend :(

  • Profile Image

    Answered by corinneg on May 05, 2011 at 08:50 AM

    I'm having the same problem and it's frustrating me! I'm using Blogger, the button shows up on my Blog but clicking on it does nothing. It's driving me nuts! I tried it in both Safari, FIrefox and IE. Nothing. It works perfectly in preview mode on the jotform site, but just won't work on my Blog. Please help!

     

    Here's my form:

    http://www.jotform.com/form/11183727365

  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 05, 2011 at 10:03 AM

    @corinneg

    Please create a new thread so that we can handle your situation in a more efficient manner. Also, please provide the exact link to the page where the feedback for is embedded. This is to find out what the root cause of the problem is.

    Thank you for your cooperation. I'll await your reply in a new thread.


    Neil

  • Profile Image

    Answered by corinneg on May 05, 2011 at 10:08 AM

    Hi Neil,

     

    I did create a new thread after posting this. Here's the link to the page:

    http://missionjoburg.blogspot.com