- elfatherbrownAsked on February 28, 2017 at 01:06 PM
Hi. Im having this problem that seems common about not being able to upload files. Right now, in creating this message, I tried to upload a screenshot to this very form using the insert/edit image button for this very "Contact JotForm Support" and it failed.
Im trying to also upload the screenshot from the original error in the "Upload a Screenshot" button. Lets see how that does...
I guess you guys have an infrastructure problem there? Please let me know if we are facing an outage.
- JotForm Support ManagerJeanetteAnswered on February 28, 2017 at 01:18 PM
Our backend team is aware of the issue, we apologize for the inconvenience, it should be resolved asap.
- JotForm SupportNik_CAnswered on March 22, 2017 at 01:22 PM
I opened a separate thread for your issue and we will attend it here: https://www.jotform.com/answers/1098875.