File Upload: Files could not be uploaded after submitting the form

  • elfatherbrown
    Asked on February 28, 2017 at 1:06 PM

    Hi. Im having this problem that seems common about not being able to upload files. Right now, in creating this message, I tried to upload a screenshot to this very form using the insert/edit image button for this very "Contact JotForm Support" and it failed. 

    Im trying to also upload the screenshot from the original error in the "Upload a Screenshot" button. Lets see how that does... 

    I guess you guys have an infrastructure problem there? Please let me know if we are facing an outage.

     

    Thanks.

     

    Jotform Thread 1078076 Screenshot
    Page URL: https://form.jotform.co/70544522838863
  • Jeanette JotForm Support
    Replied on February 28, 2017 at 1:18 PM

    Our backend team is aware of the issue, we apologize for the inconvenience,  it should be resolved asap.

  • Elivelton
    Replied on March 22, 2017 at 9:37 AM

    I'm having the same problem
  • Nik_C
    Replied on March 22, 2017 at 1:22 PM

    @Elivelton,

    I opened a separate thread for your issue and we will attend it here: https://www.jotform.com/answers/1098875.

    Thank you!