File Upload: Files could not be uploaded after submitting the form

  • Profile Image
    Asked on February 28, 2017 at 01:06 PM

    Hi. Im having this problem that seems common about not being able to upload files. Right now, in creating this message, I tried to upload a screenshot to this very form using the insert/edit image button for this very "Contact JotForm Support" and it failed. 

    Im trying to also upload the screenshot from the original error in the "Upload a Screenshot" button. Lets see how that does... 

    I guess you guys have an infrastructure problem there? Please let me know if we are facing an outage.




  • Profile Image
    Answered on February 28, 2017 at 01:18 PM

    Our backend team is aware of the issue, we apologize for the inconvenience,  it should be resolved asap.

  • Profile Image
    Answered on March 22, 2017 at 09:37 AM

    I'm having the same problem
  • Profile Image
    Answered on March 22, 2017 at 01:22 PM


    I opened a separate thread for your issue and we will attend it here:

    Thank you!