What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Files not uploading to form

    Asked by crsslo on February 28, 2017 at 01:07 PM

    Users are receiving this error on all forms with file uploads:

     

       
    Upload Error
    File could not be uploaded for some reason.

    Please go back and fix the problem(s)
       
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 28, 2017 at 01:20 PM

    We have reported this problem, so backend team is aware of the issue, we apologize for the inconvenience, so it should be resolved soon.

  • Profile Image

    Answered by crsslo on February 28, 2017 at 01:25 PM

    Thank you very much.

  • Profile Image

    Answered by crsslo on February 28, 2017 at 01:58 PM

    It seems we can submit forms with file uploads now, however the submitted files cannot be downloaded.  We receive this error when attempting to do so:

    404 Not Found
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 28, 2017 at 02:04 PM

    Yes, our engineers are working on this, thank you for your patience.