Files not uploading to form

  • crsslo
    Asked on February 28, 2017 at 1:07 PM

    Users are receiving this error on all forms with file uploads:

     

       
    Files not uploading to form Image 1 Screenshot 20Upload Error
    File could not be uploaded for some reason.

    Please go back and fix the problem(s)
       
  • Jeanette JotForm Support
    Replied on February 28, 2017 at 1:20 PM

    We have reported this problem, so backend team is aware of the issue, we apologize for the inconvenience, so it should be resolved soon.

  • crsslo
    Replied on February 28, 2017 at 1:25 PM

    Thank you very much.

  • crsslo
    Replied on February 28, 2017 at 1:58 PM

    It seems we can submit forms with file uploads now, however the submitted files cannot be downloaded.  We receive this error when attempting to do so:

    404 Not Found
  • Jeanette JotForm Support
    Replied on February 28, 2017 at 2:04 PM

    Yes, our engineers are working on this, thank you for your patience.