What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I getting "502 Bad Gateway" error?

    Asked by rsoriano on February 28, 2017 at 02:38 PM

    I need to fix this error I'm getting please


    502 Bad Gateway



    Page URL:

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    JotForm Support

    Answered by Kevin_G on February 28, 2017 at 04:31 PM

    Upon checking your form I can see it works fine, I was able to successfully submit it, when does the error appear? Is it when you submit the form or when you try to load it? 

    I have checked your forms cache from our end, could you please check again and let us know if the issue still persists? 

    We'll wait for your response.