What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Having issues uploading files in forms

    Asked by mkalinsky on February 28, 2017 at 02:50 PM

    Hi, people are having trouble uploading files and submitting their assets to us using our form. please let me know when this problem is resolved.

     

    thanks!

    Page URL:
    https://form.jotform.com/60963923396972

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    JotForm Support

    Answered by Mike_G on February 28, 2017 at 05:03 PM

    We would like to apologize for any inconvenience this is causing you. Our developers are already aware of the issue and they are now working to resolve it. If there are any updates from them, we will surely notify you via this thread right away.

    Thank you.

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    JotForm Support

    Answered by Kiran on February 28, 2017 at 08:47 PM

    We are sorry for the inconvenience this may have caused. This should be fixed by now. I am able to send a test submission to your JotForm successfully. Please check and let us know if you still experience any issues with the file upload on your forms. We will be happy to take a look again.

    Thanks!