- James FinlenAsked on February 28, 2017 at 04:15 PM
Good Evening, I signed up for the upgrade to the 25 forms last night, however, since learning of the discount for Non- Profits I would like to wait until I can get my paperwork together and then Re- Sign Up under the discount. Would you be able to refund the $19.99 that I paid last night until I have everything together for the Non- Profit? I am also a school teacher (firstname.lastname@example.org), if that counts for the discount, Thanks!
- JotForm SupportjonathanAnswered on February 28, 2017 at 08:30 PM
As requested I have now cancelled the latest payment for your subscription plan with username Jaf3778
I have submitted the refund request as well for the cancelled payment. Expect the refund amount to reflect on your bank account after a week at the least.
You can also the link below should you want to apply for discount for education organization.
Let us know if you need further assistance.