Cancel my Upgrade, Just for now

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    James Finlen 
    Asked on February 28, 2017 at 04:15 PM

    Good Evening, I signed up for the upgrade to the 25 forms last night, however, since learning of the discount for Non- Profits I would like to wait until I can get my paperwork together and then Re- Sign Up under the discount. Would you be able to refund the $19.99 that I paid last night until I have everything together for the Non- Profit? I am also a school teacher (jfinlen@effingham.k12.ga.us), if that counts for the discount, Thanks!

  • Profile Image
    jonathan
    Answered on February 28, 2017 at 08:30 PM

    As requested I have now cancelled the latest payment for your subscription plan with username Jaf3778 

    I have submitted the refund request as well for the cancelled payment. Expect the refund amount to reflect on your bank account after a week at the least.

    You can also the link below should you want to apply for discount for education organization.

    https://www.jotform.com/education/pricing/

     

    Let us know if you need further assistance.