What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    having problems with form not submitting.

    Asked by Juliebo on February 28, 2017 at 06:50 PM

    Incomplete Values

    There are incomplete fields in your submission

    .  is required

    Please go back and fix the problem

     

    This keeps coming up. I have checked rechecked re done a hundred times. cannot figure out what is wrong

    Page URL:
    &lt;disabledtype=&quot;text/javascript&quot;src=&quot;https://form.jot<br/>form.com/jsform/70554828061154&quot;&gt;&lt;/script&gt;

  • Profile Image

    Answered by Ian on March 01, 2017 at 12:48 AM

    The issue should be resolved now and it was related to Amazon S3 outage, which not only affected us, but lots of others online services.

    The cause of the reason was upload field on form https://www.jotform.com/70554828061154

    The issue has been resolved.

    Let us know if you still face any issue.

  • Profile Image

    Answered by lcme on March 07, 2017 at 12:32 PM

    I am having the same issue now, as of March 7th with my form.  I have a upload field on the form - can you please assist?

  • Profile Image
    JotForm Support

    Answered by david on March 07, 2017 at 03:05 PM

    @lcme We should not be having any server issues at this time.  If this is still occurring, please create a new thread letting us know which form you are having trouble with and we will be happy to have a look. 

    https://www.jotform.com/contact