Wrong parameter number in construct error when deleting submissions

  • bradhaven
    Asked on February 28, 2017 at 8:37 PM

    I have tried to delete old submissions and when I enter my password I get an error.  I am using the same pasword to open the app and that works.  Thanks  Brad

    Jotform Thread 1078649 Screenshot
  • Support_Management Jotform Support
    Replied on March 1, 2017 at 3:13 AM

    Hello, I'm not sure what you're referring to as an app but since you never mentioned which form it is or which submission you're hoping to delete, I ended up testing the actual feature instead.

    I never saw any issues deleting a submission on a few forms that I personally own. Here's how it went from my perspective:

    Wrong parameter number in construct error when deleting submissions Image 1 Screenshot 20

    I'm also seeing you're almost out of space, is that the reason why you're trying to delete submissions? If so, then no, it won't lessen your monthly quota. The monthly counter will continue to increase and will be replenished back to zero (0) on the first day of each and every month.

    If you need further help, please get back to us with the following:

    1. Form ID/URL

    2. Details about the Submission you're hoping to delete (e.g. Submission ID, date/timestampe or any details that will let us know which one)

    3. Your confirmation for us to test and delete it (IMPORTANT: This is irreversible if it succeeds)