How to set Incomplete payment autoresponder?

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    Asked on February 28, 2017 at 09:59 PM

    I am still a little confused with something else if you can help?

    I want to make sure i have it set up right that if a customer doesn't complete payment they receive an email to say they need to pay before we can accept the order?


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    Answered on March 01, 2017 at 03:57 AM

    When you set up that the Pending payment email is sent, in the Payment Wizard, you can choose to send Notifier and Autoresponder:

    So that will send Autoresponder to your users with the submission information including payment.

    If you have any further questions please let us know.

    Thank you!