What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    lost my password

    Asked by SSR2017 on February 28, 2017 at 11:38 PM

    Trying to sign in and can't remember my password. How can I change it?

    Page URL:
    https://www.jotform.com/build/70488084457163

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 01, 2017 at 04:26 AM

    If you forgot the password of your account, you can reset your password here: https://www.jotform.com/login

     

    Let us know if you need more help.

    Regards

     

  • Profile Image

    Answered by SSR2017 on March 09, 2017 at 09:08 AM
    This is where the link goes. But when I tried to change my password last
    night (before contacting you) it asked for my old password - which I don't
    remember - so I couldn't change anything.
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on March 09, 2017 at 01:36 PM

    It is not required to have the old password in order to reset the password. The password reset link will be sent to the email addressed registered so that you can change the password.

    Please let us know if you still experience any issues. We will be happy to assist.