lost my password

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    SSR2017
    Asked on February 28, 2017 at 11:38 PM

    Trying to sign in and can't remember my password. How can I change it?

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    Chriistian
    Answered on March 01, 2017 at 04:26 AM

    If you forgot the password of your account, you can reset your password here: https://www.jotform.com/login

     

    Let us know if you need more help.

    Regards

     

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    SSR2017
    Answered on March 09, 2017 at 09:08 AM
    This is where the link goes. But when I tried to change my password last
    night (before contacting you) it asked for my old password - which I don't
    remember - so I couldn't change anything.
    ...
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    Kiran
    Answered on March 09, 2017 at 01:36 PM

    It is not required to have the old password in order to reset the password. The password reset link will be sent to the email addressed registered so that you can change the password.

    Please let us know if you still experience any issues. We will be happy to assist.