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    Asked on March 01, 2017 at 07:04 AM

    Dear Sir


    I really don't understand. I was here way back in January cancelling and trying to downgrade. I even had emails back and forth between support. I also asked for confirmation several times my account was closed, ended, finished. But you still take payment from me on 22nd February on paypal? please refund me. I will use jotform again but I need to know I can suspend cancel without these problems.





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    Answered on March 01, 2017 at 11:13 AM

    My colleague has responded to your other thread here:

    If you have further questions, please let us know in that thread and we will be happy to help.