What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade our account to the Bronze monthly plan

    Asked by patriciabriggs on March 01, 2017 at 10:02 AM


    We had one contact form that generated an unusually high entry rate, hence our upgrade to silver. the form has been taken down now, so I would like to downgrade to the  bronze as soon as the form submission count reloads.



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    JotForm Support

    Answered by Welvin on March 01, 2017 at 12:37 PM

    The reset is done already, so I have downgraded your account to the Bronze Monthly plan. Please feel free to contact us back if you need help with anything else.