- patriciabriggsAsked on March 01, 2017 at 10:02 AM
We had one contact form that generated an unusually high entry rate, hence our upgrade to silver. the form has been taken down now, so I would like to downgrade to the bronze as soon as the form submission count reloads.
- JotForm SupportWelvinAnswered on March 01, 2017 at 12:37 PM
The reset is done already, so I have downgraded your account to the Bronze Monthly plan. Please feel free to contact us back if you need help with anything else.