My form does not update

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    lydiafund
    Asked on June 18, 2012 at 09:04 PM

    I have s similar problem to that of ddougherty.

    In my case, when I update my form, the changes stick (I can log out of Jotform and log back in, and the changes are there), but when I "Embed" the form I kust keep seeing the old link:

    (and clicking on Preview shows the old version of the form)

     

    Dropping the link into my website and Updating simply results in the old form remaining on the website.

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    idarktech
    Answered on June 18, 2012 at 09:22 PM

    Hi,

    Apologies for this inconvenience. There may be a replication delay problem with some of our domains. To fix this, simply change "form" to "www" on the link part of your embed code. Example:

    From:

    <script type="text/javascript" src="//form.jotform.us/jsform/21337952399161"></script>

    To:

    <script type="text/javascript" src="//www.jotform.us/jsform/21337952399161"></script>

    Thanks!

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    lydiafund
    Answered on June 18, 2012 at 09:29 PM

    Tried that - Didn't work the first time, but did the second!  Thanks.

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    hospitalityphones
    Answered on September 04, 2012 at 06:56 PM

    Thanks that worked :)

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    jrquintero2
    Answered on September 11, 2012 at 01:02 PM

    Thanks