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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form does not update

    Asked by lydiafund on June 18, 2012 at 09:04 PM

    I have s similar problem to that of ddougherty.

    In my case, when I update my form, the changes stick (I can log out of Jotform and log back in, and the changes are there), but when I "Embed" the form I kust keep seeing the old link:

    (and clicking on Preview shows the old version of the form)


    Dropping the link into my website and Updating simply results in the old form remaining on the website.

    Page URL:

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    JotForm Support

    Answered by idarktech on June 18, 2012 at 09:22 PM


    Apologies for this inconvenience. There may be a replication delay problem with some of our domains. To fix this, simply change "form" to "www" on the link part of your embed code. Example:


    <script type="text/javascript" src="//form.jotform.us/jsform/21337952399161"></script>


    <script type="text/javascript" src="//www.jotform.us/jsform/21337952399161"></script>


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    Answered by lydiafund on June 18, 2012 at 09:29 PM

    Tried that - Didn't work the first time, but did the second!  Thanks.

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    Answered by hospitalityphones on September 04, 2012 at 06:56 PM

    Thanks that worked :)

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    Answered by jrquintero2 on September 11, 2012 at 01:02 PM