What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does the payment vary by usage?

    Asked by rumcomarketing on March 01, 2017 at 03:18 PM

    We probably won't be using this on a monthly basis, more like a quarterly basis. So for the months we don't use JotForm are we still going to be charged for 1000? Or can I switch back to the Free Mode?


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    JotForm Support

    Answered by Jan on March 01, 2017 at 05:26 PM

    No, we don't charge our user based on the usage or meter. JotForm is a subscription service and will continue until you cancel. It auto-renews at the end of each term and you will be charged for the subsequent term.

    We have a monthly, yearly and bi-yearly plans that has a limits. Please check our pricing page for more details. For example, under the Bronze plan, you can have 1,000 submissions per month. This means that you will be charge $19 per month regardless on the number of submissions.

    You can sign up for a monthly plan and then cancel it if you think that a specific month will not be busy. You can just re-upgrade if you think it is needed.

    Hope that helps. If you need more clarifications, let us know. Thank you.