What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where does the E-Signature go after the form submission?

    Asked by hollywoodtoday on March 01, 2017 at 04:38 PM

    Where does the E-Signature go after the form submission?

    I looked in "view submissions", but I dont see a signature image.  Where do I look?

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    JotForm Support

    Answered by BDAVID on March 01, 2017 at 06:38 PM

    The image of the E-signature will display in your form submissions view, as well in your email notifications.

    Right now, you have only submitted your form once, and since the payment was not completed, that submission is in the Incomplete Payments dashboard: 

    Please review this guide: https://www.jotform.com/help/135-How-to-view-incomplete-payments 

    So, you try completing that submission in order to see the information, and trigger notifications. 

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    Answered by hollywoodtoday on March 02, 2017 at 09:13 AM

    ok, great.  I just wanted to test it, but I cant afford a $995 test lol.

    Is there a way to test it?

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    JotForm Support

    Answered by BDAVID on March 02, 2017 at 11:22 AM

    Don't worry, completing a submissions will NOT process any payment as there was no payment information to begin with. So, you may go ahead and click on the "Complete Submission" button.