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    Edit submission and adding an image breaks the uploaded image link

    Asked by bristolonlineforms on March 01, 2017 at 10:00 PM

    Hi,

    I have noticed a problem where the links to uploaded photo's on the forms submission records are displaying wrong and I cant access the photo/s. This only happens if photo's are added to the form from the edit a submission link (after a submission) ..

    For example:

    If I fill the form as a new entry and add a photo, the link displayed on record is https://jotform.co/uploads/bristolonlineforms/70171364601851/362326699693488778/362326699693488778_base64_24.png

    If I edit a submission and decide to add a photo or replace one the link returns as something like this: 362326699693488778_base64_24.png

    For the function of the form, photo's will only be added as an edit after a submission, because its for adding to an existing delivery form record after the delivery has been made.

    Is there a fix for this I have missed?

    Thanks,

    Cam

    Screenshot
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    JotForm Support

    Answered by Ian on March 02, 2017 at 01:27 AM

    There was a temporary issue on AWS server, which is fixed now.

    Please test again and let us know if you are still facing any issue.