What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submission time limit no longer working

    Asked by stage5trading on March 02, 2017 at 10:24 AM

    Hello,

     

    We have been using the submission number and time limit for forms for a long time. Since the latest update a few weeks ago, it appears that the time limit no longer works. The submission limit does. However, we set ours to 10 submissions or a specific local time and it just never triggers and the form stays active.

     

    This looks to us like a bug.

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 02, 2017 at 01:12 PM

    I made a test on my demo form and "Disable on date and submission limit" is working properly on my end. On submit form will show "This form is currently unavailable!" message. Here is my demo form: https://form.jotform.com/70604762158962 

    Please provide us ID of your form, so that we can test it. 

    Looking forward to your reply.