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jgarrettffhcAsked on March 2, 2017 at 10:26 AM
My account has been locked for phising again. I am employee of Friend Family Health Center and we are using your software and looking to purchase for our IT team. Can you please unlock it
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AIDANReplied on March 2, 2017 at 1:19 PM
Hi, thank you for contacting us.
I inspected your account and found that it was indeed autosuspended.
I then manually reviewed the form and found that you had a section that collects usernames and passwords, which violates our terms of use.
Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use
I have removed the offending fields, and re-activated your account, but please note that the inclusion of any fields that violate our terms would lead to account suspension again.
I hope this helps. If you need further assistance please let us know. Thank you.