I'm not receiving a password recovery email

  • Profile Image
    Steven Kuipers 
    Asked on March 02, 2017 at 10:46 AM

    No emails coming in for form submissions or password recovery email. Please help

  • Profile Image
    John_Benson
    Answered on March 02, 2017 at 01:44 PM

    Hi,

    The email address steve.kuipe**@parks.on.ca is not in our bounce list. Please check your spam or junk folder. If you see JotForm mails, please mark it as not spam.

    I also checked your account and it is under the Free account. I also checked your form and it is working properly.

    Hope that helps. If you have any questions, please let us know.

    Thank you.