What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm not receiving a password recovery email

    Asked by Steven Kuipers  on March 02, 2017 at 10:46 AM

    No emails coming in for form submissions or password recovery email. Please help

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    JotForm Support

    Answered by John_Benson on March 02, 2017 at 01:44 PM


    The email address steve.kuipe**@parks.on.ca is not in our bounce list. Please check your spam or junk folder. If you see JotForm mails, please mark it as not spam.

    I also checked your account and it is under the Free account. I also checked your form and it is working properly.

    Hope that helps. If you have any questions, please let us know.

    Thank you.