Not getting email notification from form

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    autogator
    Asked on December 29, 2010 at 06:30 PM

    I'm not getting an email notification when people submit the form. The submitter gets an email, and I can send a test email to the recipient ok ... but the it's not working the normal way. Even tried different emails.

    Any ideas?

    Casey

  • Profile Image
    aytekin
    Answered on December 30, 2010 at 03:04 AM

    I made a test submission and checked out email server logs. The the email was accepted by your email server:

    Dec 30 04:01:48 monk sm-mta[18533]: oBU91WWY018531: to=<photos@autogator.com>, ctladdr=<jotform@monk.interlogy.com> (1002/1003), delay=00:00:16, xdelay=00:00:16, mailer=esmtp, pri=125698, relay=mx.junkemailfilter.com. [65.49.42.61], dsn=2.0.0, stat=Sent (OK id=1PYEOE-0004Uz-8O)

    Can you check your spam folder and see if it is there? Otherwise, contact your hosting provider and ask them to find out what happened to this email.