What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mailchimp Integration: is not faulty, no opt-in mail is received.

    Asked by lucidadvertisingseo on March 02, 2017 at 04:49 PM

    I am trying to integrate my form with Mailchimp. I placed my API Key and filled out all the boxes. I selected to send an opt-in email. I have tested the form three times and have yet to see an opt-in mail. Is there something I have set wrong out placed wrong? I would appreciate any help on this. Thanks!

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    JotForm Support

    Answered by BDAVID on March 02, 2017 at 08:58 PM

    It appears like the MailChimp integration is faulty, I have integrated but it get disconnected automatically:

    I have forwarded this to our back-end team. You will be notified via this thread when this gets fixed.

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    JotForm Support

    Answered by Scott on March 03, 2017 at 03:11 PM

    Hey ucidadvertisingseo,

    We fixed this bug upon your report.

    In the process, we were able to find another one. This is regarding the Group Selection.

    Right now the integration is not able to create a drop-down field where a form submitter would select their desired group.

    I forwarded this ticket to the related party. We will informing you when this bug is fixed,

    Cheers.

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    JotForm Support

    Answered by Scott on March 15, 2017 at 07:33 AM

    Hey there,

    I wanted to inform you that the bug I mentioned above is also fixed.

    Lets us know if you ever need anything else,

    Cheers.