What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My IP has been blocked?

    Asked by DJavan on June 19, 2012 at 11:15 AM

    When I try to access, your site it says my IP has been blocked, what is that? The error I get says:

     

    The owner of this website (jotformpro.com) has banned your IP address (38.104.100.2). (Ref. 1006)

     

        Timestamp: Tue, 19 Jun 2012 07:59:34 -0700

     

        Your IP address: 38.104.100.2

     

        Requested URL: jotformpro.com/favicon.ico

     

        Error reference number: 1006

     

        Server ID: FL_14F4

     

        Process ID: PID_1340117974.066-1-851613952

     

        User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0

    Thank you
  • Profile Image

    Answered by pinoytech on June 19, 2012 at 12:43 PM

    Hi,

    Sorry for the inconvenience that may have caused. Upon checking your account, I found out that your account is suspended. Your form is detected as suspicious by our phishing filter. I just want you to know that we have a very strict autophishing detector that would automaticaly suspend account and forms if this form/s violates our terms of use. We actually don't support Membership Forms, Signup Forms, Login Forms, etc. with password field.

    Thank you!