What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot see the survey I created due to securty alert.

    Asked by arguman on March 02, 2017 at 10:30 PM

    SSL_ERROR_RX_RECORD_TOO_LONG

    Page URL:
    https://form.jotformeu.com/43495826534363

    Screenshot
  • Profile Image
    JotForm Support

    Answered by BJoanna on March 03, 2017 at 03:43 AM

    Your form is shown properly on my end. 

    However it seems that this issue is related with Turk Telekom and form.jotformeu.com was blocked in Turkey. Because of this reason, you encounter this problem.

    To resolve your issue try to view your form without "eu"?

    Instead of this link:

    https://form.jotformeu.com/43495826534363  

    Please try this with link:

    https://form.jotform.com/43495826534363

    You can also provide us your external IP and DNS details and we will raise this issue to our developers. 

    Let us know if you need further assistance. 

  • Profile Image

    Answered by Arguman  on March 03, 2017 at 03:10 PM

    Thank you, I can view the link without "eu" .

    Best

  • Profile Image

    Answered by cjgv  on March 28, 2017 at 09:14 AM

    cgjfgjvg