What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Not Found message for all my forms

    Asked by qjumpasia on March 03, 2017 at 12:11 AM

    I suspected that because I asked for username and password, I found about this matter when I googled.

    I have deleted the form ever since, but I still can't access all of my forms.

    This is quite inconvenient, no prior warning, no alert, suddenly all my forms are disabled.

    Can you help ASAP?

    My forms link:

    QJUMP Subscription



    QJUMP Demo



    QJUMp Feedback



    QJUM Partner




  • Profile Image
    JotForm Support

    Answered by AIDAN on March 03, 2017 at 04:14 AM

    Hi, thank you for contacting us.

    Upon inspection of your account I found that it was indeed autosuspended due to violation of our terms of use.

    I have re-activated your account now that you removed the offending form, but please note that any future violation of our terms of use, by any form, would get your account suspended immediately.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you need further assistance please let us know. We will be happy to help. Thank you.