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qjumpasiaAsked on March 3, 2017 at 12:11 AM
I suspected that because I asked for username and password, I found about this matter when I googled.
I have deleted the form ever since, but I still can't access all of my forms.This is quite inconvenient, no prior warning, no alert, suddenly all my forms are disabled.
Can you help ASAP?
My forms link:QJUMP Subscription
https://form.jotform.me/70434603888462
QJUMP Demo
https://www.jotform.com/qjumpasia/demo
QJUMp Feedback
https://www.jotform.com/qjumpasia/qjump-brand-feedback-form
QJUM Partner
https://form.jotform.me/70394997488479
Thanks
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AIDANReplied on March 3, 2017 at 4:14 AM
Hi, thank you for contacting us.
Upon inspection of your account I found that it was indeed autosuspended due to violation of our terms of use.
I have re-activated your account now that you removed the offending form, but please note that any future violation of our terms of use, by any form, would get your account suspended immediately.
Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use
If you need further assistance please let us know. We will be happy to help. Thank you.