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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    File Submission

    Asked by Paul on June 19, 2012 at 12:08 PM

    Hey guys,

    Great idea for a site. I'm thinking about using your service for a TV casting website I'm creating and I want my users to upload casting videos of themselves, I want to limit the file types to .mov, .avi and .mp4. But when I do this in the template and try to test it on my local site it doesn't appear to recognise the file type even though I'm adding .avi, .mov, .mp4 files.

    I wonder if there's a particular syntax that needs to be used. I've attached a screen shot.

    Paul

    Screenshot
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    Answered by pinoytech on June 19, 2012 at 12:18 PM

    Hi,

    I have checked your form and I found that your extensions are not correct. Try to change your extensions like this: 

    From: .avi .mov .mp4

    To: avi, mov, mp4

    This solve the problem of your upload field.

    Hope this help and if you need further assistance, please don't hesitate to contact us again anytime.

    Thank you!