What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form appears offline, can't ask people to try it for me.

    Asked by vangelispostel on March 03, 2017 at 06:37 AM


    Page URL:

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    JotForm Support

    Answered by Nik_C on March 03, 2017 at 09:31 AM

    Thank you for contacting our Support.

    That could be Internet provider issue, since I was able to open your form. Could you please tell us the following:

    1) Who is your Internet service provider?

    2) What is your IP address, you can check it by using this: https://www.whatismyip.com/

    3) If you are using any DNS settings please let us know.

    We'll wait for your response.

    Thank you!