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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Duplicate multiple fields in v4 is not working

    Asked by ustamidatlantic on March 03, 2017 at 09:22 PM

    Hello

    I tried to duplicate multiple fields in v4 but it is not working. I get the drop down to choose where "bottom," "top," of "after field." But when I click on any of the options all it does it deselect what I have selected and nothing is duplicated on the form. Can you please provide guidance on how I can duplicate multiple fields on this form? I am trying to create a ranking system for all the fields I have and would hate to have to go through and duplicate each field individually to achieve this. Thank you for your time. -Helen



    This is a re-post of a comment on How to Manage Multiple Fields

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    JotForm Support

    Answered by EltonCris on March 04, 2017 at 01:42 PM

    Thanks for reporting.

    So far as of testing, I could not reproduce this problem on my forms.

    You can find my test below:

     

    Can you please name the form in your account which you're experiencing this problem? Also, what fields from this form you're trying to duplicate?

    We'll await your reply.

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    Answered by ustamidatlantic on March 06, 2017 at 09:59 AM

    It is called volunteer sign up. I am trying to duplicate Washington, Dc and everything underneath, Virginia and everything underneath, and Maryland and everything underneath.

    Thanks!

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    JotForm Support

    Answered by Kiran on March 06, 2017 at 11:47 AM

    I have tried duplicating two fields on your form and was able to duplicate them without any issue. Please see the screencast below:

    Could you try opening the form in an incognito or private window or a separate browser to see if that works? Please get back to us if the issue still persists. We will be happy to assist you further. 

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    Answered by gesturepoke on March 23, 2017 at 04:33 PM

    Was this issue every solved? I've been running into the same problem. I can only duplicate one item at a time.
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    JotForm Support

    Answered by Kiran on March 23, 2017 at 06:16 PM

    @gesturepoke,

    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:

    https://www.jotform.com/answers/1100828

    Thank you!