Duplicate multiple fields in v4 is not working

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    ustamidatlantic
    Asked on March 03, 2017 at 09:22 PM

    Hello

    I tried to duplicate multiple fields in v4 but it is not working. I get the drop down to choose where "bottom," "top," of "after field." But when I click on any of the options all it does it deselect what I have selected and nothing is duplicated on the form. Can you please provide guidance on how I can duplicate multiple fields on this form? I am trying to create a ranking system for all the fields I have and would hate to have to go through and duplicate each field individually to achieve this. Thank you for your time. -Helen



    This is a re-post of a comment on How to Manage Multiple Fields

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    EltonCris
    Answered on March 04, 2017 at 01:42 PM

    Thanks for reporting.

    So far as of testing, I could not reproduce this problem on my forms.

    You can find my test below:

     

    Can you please name the form in your account which you're experiencing this problem? Also, what fields from this form you're trying to duplicate?

    We'll await your reply.

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    ustamidatlantic
    Answered on March 06, 2017 at 09:59 AM

    It is called volunteer sign up. I am trying to duplicate Washington, Dc and everything underneath, Virginia and everything underneath, and Maryland and everything underneath.

    Thanks!

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    Kiran
    Answered on March 06, 2017 at 11:47 AM

    I have tried duplicating two fields on your form and was able to duplicate them without any issue. Please see the screencast below:

    Could you try opening the form in an incognito or private window or a separate browser to see if that works? Please get back to us if the issue still persists. We will be happy to assist you further. 

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    gesturepoke
    Answered on March 23, 2017 at 04:33 PM

    Was this issue every solved? I've been running into the same problem. I can only duplicate one item at a time.
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    Kiran
    Answered on March 23, 2017 at 06:16 PM

    @gesturepoke,

    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:

    https://www.jotform.com/answers/1100828

    Thank you!