I am receiving 'Form not found This form is disabled.' error

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    Asked on March 05, 2017 at 12:19 AM


    Form not found

    This form is disabled.

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    Answered on March 05, 2017 at 08:48 AM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I notice that your JotForm is collecting Credit card information using plain text fields. It is not allowed to collect credit card information on plain text fields using JotForm. Such forms are considered as phishing forms and associated accounts will be automatically suspended. Please refer to our terms of usage for more information on phishing.

    If you need to receive payments, it is required to use one of the payment methods available in the form builder. These payment methods comply with the PCI/DSS security standards to process the payments securely.

    I have removed the guilty fields from the form and activated your account. Please refrain from adding such fields to your forms to avoid any further suspensions on your account.