What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet integration is not working

    Asked by musafir on March 05, 2017 at 07:04 AM

    Dear Team,

    Hope this mail finds you well.

    I am trying to integrate Spreadsheet and Jotform, however, the submission was tracked and recorded perfectly in the Jotform but entries are not recorded in Spreadsheet. 

    We are planning to upgrade the services but unable to continue due to this technical reporting error.

    I need your help to sort this out. Hoping for an early reply. 

    Regards,

    Amir.

    MIS Executive. 

    Musafir.com

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    JotForm Support

    Answered by Jim_R on March 05, 2017 at 10:41 AM

    Hello Amir, we have no recent reports about the Google Spreadsheet integration not working. I also ran a quick test to check this and the Integration works as intended. Here's how it went from my perspective:

    If you're really not get getting Submission Data to your sheet, we recommend you redo the integration. Just click SETTINGS at the top > INTEGRATIONS on the left > GOOGLE SPREADSHEET > REMOVE INTEGRATION.

    Afterwards, re-integrate it and a new sheet would be generated with all your existing submissions.