What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is showing as disabled on my website.

    Asked by Jdelrossi on March 05, 2017 at 01:26 PM

    I was creating a new form and noticed that I am unable to preview it, I'm getting a "form is disabled" error. When I checked our site for a current production form I'm seeing the same error.

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    JotForm Support

    Answered by BDAVID on March 05, 2017 at 03:48 PM

    We apologize for the inconvenience. Your form is available now. Your account was suspended by mistake by our phishing system. I have whitelisted your form to avoid this from happening again. Let us know if you need anything else, we will be glad to assist you.