My account says suspended NOW

  • Casuel Pitts
    Asked on March 6, 2017 at 6:40 AM

    this is the email I received but my account says suspended.

     

    Answered by Ian

     

    I had enabled the account. The account was autosuspended by our Phishing Detector tool. I had checked the forms and found it not to be spamming.

    Sorry for the inconvenience.

  • Chriistian Jotform Support
    Replied on March 6, 2017 at 9:20 AM

    Hi,

     

    I checked your account (udsinc) and it us currently suspended because you are collecting credit card information on your form which is against our terms of use. The form in question is http://www.jotform.us/form/62536792590162.

    My account says suspended NOW Image 1 Screenshot 20

     

    We do not allow our forms to collect sensitive information such as credit card information. Please remove the field in questions so we can activate your account.