Why Thank you page is now showing in my website?

  • jwc_mazzys
    Asked on March 6, 2017 at 10:22 AM

    Hi, I'm using the custom thank you page, and just the copy you guys generate, and upon submission, the form completes but the thank you page is blank.

    I'm using the lightbox method, but the thank you doesn't work on the test area in your website either.

    The form is being used on the page linked below, in the bottom left (host a party).

    Page URL: http://www.mazzys.com
  • Nik_C
    Replied on March 6, 2017 at 12:34 PM

    I tested the LightBox and the Thank you page is showing when using the direct URL. But it is not showing on your website as you noticed.

    Could you please try to re-embed your Lightbox by using this code:

    <script src="https://form.jotform.com/static/feedback2.js" type="text/javascript"> var JFL_30278229489162 = new JotformFeedback({ formId: '30278229489162', base: 'https://form.jotform.com/', windowTitle: 'Party Form', background: '#FFA500', fontColor: '#FFFFFF', type: 'false', height: 700, width: 800, openOnLoad: false }); </script> <a class="btn lightbox-30278229489162" style="margin-top: 16px"> Party Form </a>

    If the issue persists please let us know.

    Thank you!