What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why can't I contact you by phone?

    Asked by Lynn  on March 06, 2017 at 10:53 AM

    Seems kind of dumb that I can't proceed until I have my question answered and to sit around waiting for email responses makes me want to go and find another form company to use.  Simple question.  Form is ready to buy, but I probably won't do that now. 



  • Profile Image
    JotForm Support

    Answered by Jan on March 06, 2017 at 12:39 PM

    Hello Lynn,

    Unfortunately, we don't offer phone support. The best way to reach us is through this Support Forum where you can post questions and we will be gladly answering them with the best of our knowledge.

    You may also contact us via email at support@jotform.com.

    Thank you for understanding.