Why can't I contact you by phone?

Seems kind of dumb that I can't proceed until I have my question answered and to sit around waiting for email responses makes me want to go and find another form company to use.  Simple question.  Form is ready to buy, but I probably won't do that now. 

Hello Lynn,

Unfortunately, we don't offer phone support. The best way to reach us is through this Support Forum where you can post questions and we will be gladly answering them with the best of our knowledge.

You may also contact us via email at support@jotform.com.

Thank you for understanding.