How do I get my selection criteria to appear on confirmation email?

  • FCCBusinessSolutions
    Asked on March 7, 2017 at 11:00 AM

    Several classes are offered. Participants need to select multiple options.   I need a confirmation to participant indicating all selections they made.

  • Jan
    Replied on March 7, 2017 at 1:07 PM

    Normally, all fields will be included in the Autoresponder/Notification email when you first created them. It means that if the user selected the option, the result will appear in the email content.

    I cloned your form and I can see that the Autoresponder is configured correctly. Here's a screenshot of the clone form Autoresponder:

    How do I get my selection criteria to appear on confirmation email? Image 1 Screenshot 30

    Here's an example of the email content:

    How do I get my selection criteria to appear on confirmation email? Image 2 Screenshot 41

    As you can see, the selected option and value is showing properly.

    Are you experiencing issues wherein the confirmation email is not showing the selected options? If yes, please provide the form ID/URL of the affected form so that we can further investigate.

    Hope that helps. If you have any questions, let us know. Thank you.