What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I get my selection criteria to appear on confirmation email?

    Asked by FCCBusinessSolutions on March 07, 2017 at 11:00 AM

    Several classes are offered. Participants need to select multiple options.   I need a confirmation to participant indicating all selections they made.

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    JotForm Support

    Answered by Jan on March 07, 2017 at 01:07 PM

    Normally, all fields will be included in the Autoresponder/Notification email when you first created them. It means that if the user selected the option, the result will appear in the email content.

    I cloned your form and I can see that the Autoresponder is configured correctly. Here's a screenshot of the clone form Autoresponder:

    Here's an example of the email content:

    As you can see, the selected option and value is showing properly.

    Are you experiencing issues wherein the confirmation email is not showing the selected options? If yes, please provide the form ID/URL of the affected form so that we can further investigate.

    Hope that helps. If you have any questions, let us know. Thank you.