How do I link my form to paypal?

  • SWCCArt
    Asked on March 7, 2017 at 2:31 PM

    On the spot where you set up the "Sandbox", etc. It wants my Paypal Account name but when I type in my Paypal email address, that's what shows up when I submit my form. When it takes me to Paypal, my email address is listed.

    I don't want my customers to log into my account. Plus, I want the option for them to use debit or credit cards.

    This is SO confusing! 

    Linda Dainty

  • jonathan
    Replied on March 7, 2017 at 5:40 PM

    Hi Linda,

    There are actually 2 type of Paypal payment available. 

    #1 Paypal Standard

    #2 Paypal Pro 

    User guide: https://www.jotform.com/help/183-Difference-Between-PayPal-PayPal-Pro

    If you want to have the feature that will allow user to use credit card payment, you must use Paypal PRO. You must be using only the Paypal Standard payment tool on your form.

    I recommend reviewing also this user guide: How-to-Test-Paypal-Payment-Form

    Let us know if you need further assistance.