What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can that sub-user have access to the amount of submisssions and space from the original account?

    Asked by ReinhardtResLife on March 07, 2017 at 04:16 PM
    How can that sub-user have access to the amount of submisssions and space from the original account?
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    JotForm Support

    Answered by Jan on March 07, 2017 at 05:42 PM

    The limits will be counted on the account where the form belongs to. If the form is under the Main account, then the monthly submissions and other limits will be charge under the Main account.

    This means that if you are a Sub-user and you are under the Free plan, then the Free plan limits will be applied to you.

    The purpose of having a Sub-user is to share forms to a Free or Paid user. The sub-user can view the submissions and edit the forms.

    Please check this guide: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User.

    If you have any questions, please let us know. Thank you.